Learning and Development Manager

Job Summary

Company Overview:

NRS is a leading provider of transportation & supply chain management services, and a family-owned and operated company that has been providing smart logistics solutions for the world’s leading retailers and manufacturers for 60+ years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.

Join our team at NRS, Inc. and contribute to our mission of providing exceptional transportation and logistics services while optimizing HR operations. We offer a competitive salary and benefits package, and we are committed to providing our employees with a positive work environment and opportunities for growth and development. Apply now and be a part of our success story!

Job Description

The L&D Manager focuses on designing, implementing, and overseeing learning and development programs that enhance the skills and knowledge of our employees across the company. The L&D Manager plays a pivotal role in fostering a culture of continuous learning and professional growth, contributing to our mission of delivering exceptional service and efficiency.

Job Description

• Conduct needs assessments to identify skills gaps and develop targeted training initiatives for both individual and organizational growth.
• Design and implement comprehensive L&D programs that address the needs of the business and its employees, aligning with company objectives and industry standards.
• Implement and oversee a comprehensive succession planning process (referred to as Block 9), ensuring the identification and development of high-potential employees for key leadership roles. This process includes mapping out career paths, creating individual development plans, and ensuring a talent pipeline that aligns with the organization’s future leadership needs.
• Oversee the development and delivery of training materials and courses, utilizing a blend of methods and technologies.
• Proficient in delivering training through both classroom-led instruction and virtual learning platforms.
• Collaborate with department leaders to tailor learning initiatives that support specific operational goals and employee development plans.
• Manage the L&D budget, ensuring efficient allocation of resources and maximizing the return on investment in training and development activities.
• Evaluate the effectiveness of training programs through feedback surveys, assessments, and KPIs, making adjustments as necessary to improve outcomes.
• Champion a culture of continuous learning and development, encouraging employees to engage in professional growth opportunities.
• Stay abreast of the latest trends and best practices in L&D to ensure the company remains competitive in its training and development efforts.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in human resources, Education, Organizational Development, or a related field is required.
• Minimum of 5 years of experience in a Learning & Development, Training, or similar role within a mid to large-sized organization.
• Certification or advanced training in LEAN, Six Sigma, or a related methodology is preferred.
• Proven track record of designing and implementing effective training programs.
• Familiarity with UKG solutions is considered a plus, indicating an advantageous understanding of advanced HR technology platforms that could enhance the efficiency and effectiveness of learning programs.
• Experience working in the transportation, logistics, or a related industry is highly desirable.
• Excellent verbal and written communication skills.
• Strong leadership and project management abilities.
• Proficient in Learning Management Systems (LMS) and e-learning platforms.
• Ability to analyze data and assess program effectiveness.
• Creative in developing engaging and effective training materials and methods.
• Solid understanding of adult learning principles and training methodologies.
• Must be willing to travel 15% of the time.

Physical Demands:

• This position may require travel to various company locations on the East and West Coast.
• Extended Sitting: Primarily desk-based with prolonged computer use.
• Computer Use: Frequent operation of computers and office equipment, requiring manual dexterity.
• Eye Strain and Repetitive Motion: Risk from continuous screen use and repetitive tasks like typing.
• Office Navigation:  Light walking and standing for meetings and tasks within the office.
• Light Lifting: Occasional handling of objects up to 20 pounds. 

EEO Statement: 

NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.