Assistant General Manager

Job Summary

Company Overview:

NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.  

Job Overview:

NRS is seeking an experienced Assistant General Manager for one of our fast-paced Distribution Centers. The ideal candidate has run a large (1M+ sq. ft.) high-volume warehouse distribution center operation and has a progressive track record of driving operational efficiency and results. Exceptional interpersonal team leadership skills are essential as you’ll oversee a staff of up to 5 Operations Managers. This role will focus on maintaining safety, efficiency, and consistency across assigned shifts while leading and developing frontline Managers and Supervisors. The ideal candidate has prior WMS knowledge, and a passion for building teams and driving process improvements. This position plays a vital role in ensuring customer requirements are met, operational goals are achieved, in a positive work environment.

Job Description

• Ensure safe, efficient warehouse facility operations by advocating safety training & accident preparedness.
• Meet or exceed volume and department efficiency goals.
• Ability to analyze and make staffing adjustments to respond to workflow demands.
• Create and adhere to organizational best practices and safety standards.
• Maintain and continuously improve cost-efficiency and facility performance through proactive problem-solving and process enhancement Maintain & continuously improve cost-efficiency and facility performance enhancement.
• Actively coach, counsel, mentor & inspire staff to facilitate personal growth and development.
• Establish and maintain partnerships across all levels of departments in order to implement strategic solutions.
• Help create and reinforce a positive, collaborative team environment that respects and values diversity.
• Perform other duties as needed.

Requirements

• 7-10 years of related experience directly reporting to Senior Leadership.
• Big-box operational experience is strongly preferred.
• Experience supervising large, diverse teams of several hundred hourly associates.
• Strong WMS experience is required. Ideal candidates would have led or played a key part of a WMS integration; working knowledge of Manhattan is strongly preferred but not required.
• Strong reasoning, analytical, and problem-solving skills.
• Ability to interpret and communicate policies & procedures clearly.
• Strong technical skills in Windows/MS Office (Word & Excel).
• A passion for training and empowering operations leaders in the building.
• Willingness to tackle exciting new process-improvement projects.

Physical Demands:

• Supervisory Presence: Regular walking and standing to oversee warehouse operations, inspect inventory, and monitor staff performance.
• Computer Use: Frequent use of computers and handheld devices for inventory management, scheduling, and communication, necessitating manual dexterity.

EEO Statement: 

NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.